![]() The property was also a rundown! The clientele was not very pleasant specially at night in the casino area, the pool was dirty cause all the birds and pelicans are washing themselves in the pool ( they are having an oil/bacteria situation in the beach Waters of Biloxi) which is not the hotels fault but the dirty birds wash themselves in the hotel pool which kind of makes it contaminated and unpleasant to use! The rest of the staff on the property were very nice! ![]() The check in staff were mostly polite and nice but there was a very tall gentleman in a suit which was quite rude and not accommodating at all. They put us in the platinum tower because it was non-smoking and let me tell you, the elevators, hallways and the “non-smoking “ rooms smelled just as bad as the rest of the property! They have two towers, Royal and Platinum You usually expect that nice hotel/resort scented smell which is pumped throughout the property but not here! Just cigarette smoke !! The minute you step foot into the property you are over powered by the smell of cigarettes and smoke! It is absolutely unbearable. ![]() Unfortunately this resort did not meet any of the expectations. Visited Hard Rock Hotel and Casino in Biloxi for a conference! I was looking forward to staying at this resort because of my positive experiences at Hard Rocks around the world!
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